Hilton Miami Downtown

The location and room was comfortable with a nice view.

Room very spacious and clean. Would have liked to have interacted with more English speaking staff; nevertheless, those who did not have a good command of the English language were still excellent in their approach and services. The location to the MetroMover - free transportation throughout the city was great. Thanks, for the free water. Also, the environment appeared to be safe. "Shout Out' to the concierge staff on the lower floor (Street floor) who assisted us very well, and patiently, in securing transportation (finally calling Uber when the taxi failed to show up)to the airport. Spacious lobby. Nice hotel.

I really loved that there was room service and that our room had a beautiful view. Staff was also very helpful and friendly. I liked that there was a pool, lounge area, and a restaurant and bar.

service at reception with an issue we had was resolved, with an upgrade and complimentary 1 day valley parking. indoor Starbucks also amazing, so you don’t need to get the 35USD breakfast you can have something at the Starbucks at the bar.

the property was unique an old mall turned into a hotel. Rooftop Pool had amazing views of Miami.